Contact HapNear Support
For account-specific help, sign in and use Account → Contact Us. You can also email support@hapnear.app.
HapNeariOS beta HapNear support
How can we help?
Clear answers for consumers and business owners using HapNear.
Frequently asked questions
How do I find businesses near me?+
Use Explore to search by place, category, or offer. You can use your current location with permission or choose a location manually.
How do saved offers and follows work?+
Follow businesses to see their latest activity and save individual offers for later. You can remove either choice at any time.
Why does HapNear ask for location?+
Location helps order results by distance and show nearby businesses. Permission is optional; manual location remains available.
How do I delete my account?+
In the iOS app, open Account, choose Settings or Privacy, then use Delete Account. The app asks for confirmation before deletion.
Business help
Verification keeps HapNear trustworthy.
Business owners submit a complete profile and request manual review. Publishing stays locked until the business is approved.
If a submission needs changes, the app shows the status so the owner can correct the listing and resubmit. Review time varies with the evidence provided.
Business onboarding and partnership questions: business@hapnear.app.
Safety or privacy concern?
Use the report action on a business or offer for trust and safety issues. For an urgent account-security concern, email security@hapnear.app.